Financial Information

 

WHAT FORMS OF PAYMENT DO YOU TAKE?


We accept cash, Visa, Mastercard, Discover, Care Credit, HSA funds, FSA funds, checks.

We do not accept American Express. 

Please note that our returned check fee is $50, and checks are not accepted at the initial appointment to our office. 

You may apply for financing through Care Credit by clicking on the link below:

 

  CareCredit



WHICH INSURANCES DO YOU ACCEPT?


We file insurance with your carrier as a courtesy.

We are In-Network with the following dental insurance plans:
  • Cigna
  • Ameritas
  • Blue Cross Blue Shield - Anthem
  • Delta Dental PPO
  • Delta Dental Premier
  • United Concordia
  • Aetna
  • Assurant
  • United Healthcare
  • Lincoln Financial Group

We also file insurance for most out-of-network plans. Please check with us when making your appointment.

There are many patients who come to see Dr. Coambs even though we may be an out-of-network provider for them. We invite you to schedule a complimentary "Meet & Greet" appointment if you should have any questions. 



Appointment Commitment Policy:


We will be here prepared to serve you at your appointment, and we trust that when you schedule your appointment that you will be here. Our office understands that sometimes unforeseen circumstances may prevent you from keeping your scheduled appointment. However, IF YOU ARE UNABLE TO KEEP YOUR APPOINTMENT, WE DO REQUEST THAT YOU NOTIFY US AT LEAST 2 FULL BUSINESS DAYS PRIOR TO YOUR SCHEDULED APPOINTMENT TIME.
Our office is open Tuesday through Friday from 7:00am - 3:00pm.

If we do not receive notice of cancellation at least two full business days before your appointment, we reserve the right to require a NON-REFUNDABLE deposit for any subsequent visits. This deposit must be paid prior to any future visits, until further notice, including restorative treatment and cleaning appointments. The deposit required for an appointment with the hygienist for a recare cleaning appointment will be $50/hr. The deposit amount required for an appointment with the dentist for treatment procedures will be determined according to the treatment scheduled. These deposits can be used to cover any portion of your payment responsibility. If the appointment is not kept, we will retain the deposit as a missed appointment fee.



Financial Commitment Policy


FOR PATIENTS WITH INSURANCE: Imagine Dentistry will file insurance on your behalf, and you authorize payment from the insurance company directly to Imagine Dentistry. You may also authorize the release of any necessary information to you insurance company, including records of diagnosis, examination or treatment.


YOU WILL BE  RESPONSIBLE FOR PAYING ANY CO-PAYMENTS AND DEDUCTIBLES REQUIRED BY YOUR INSURANCE PLAN AT THE TIME OF TREATMENT. You will also be responsible for the payment of any remaining balance beyond the reimbursement amount provided by your insurance coverage. You will receive a statement by mail if there is a balance remaining from any treatment, and you have the responsibility to pay the balance promptly at that time. If your financial responsibility to Imagine Dentistry has not been met after 60 DAYS of attempted collection, your account will be turned over to a collection agency. In this event, Imagine Dentistry will report the outstanding balance, as well as an additional 40% administration fee.

PATIENTS with BCBS/NC insurance (not BCBS Anthem or BCBS of other states) are required to PAY FOR ALL SERVICES THE DAY OF TREATMENT. BCBS/NC sends the payment directly to the patient, and not to the provider (the dental office).

PATIENTS WITHOUT INSURANCE: You will pay the full fee for all services received on the day of your appointment. (Uninsured patients who pay in CASH will receive a 10% cash discount.)

PREPAYMENT DISCOUNT: Patients who prepay for their estimated portion will receive a 5% discount. *Prepayment discount allowed only when scheduling a future appointment, not on the day of treatment.