Frequently Asked Questions (FAQs)

Take a look below at some of the most common questions we receive, and answers to those.
As always, feel free to contact us should you have any additional questions.
 

What is your office like?

View Picture GalleryWe provide a state-of-the-art facility, including free Wi-Fi throughout the office, digital x-rays, and appointment reminders via text and email. We also have TVs in each room, which allow you to watch cable TV during your dental appointment (think ESPN, HGTV and more!). Or you can relax while listening to your favorite music through Pandora. We can also show you digital pictures of your teeth as we review any treatment you may need.
 

WHAT'S THE MOST POPULAR TV CHANNEL IN YOUR OFFICE?

Our patients love HGTV - Fixer Upper specifically! 
 

CAN I DRINK COFFEE BEFORE MY VISIT?

Yes! We might try to guess if it was Starbucks, Dunkin' Donuts, or homemade. It's better to drink coffee before than to drink it after. No hot coffee while your mouth is numb! 
 

WHAT IF I JUST ATE?

We might hand you a disposable toothbrush and tell you to go use it! 
 

What insurance do you accept?

Please click to visit our Financial Information page
 

What forms of payment do you take?

Please click to visit our Financial Information page
 

WHAT ARE YOUR OFFICE HOURS?

We are open Tuesday through Friday, from 7:00am until 3:00pm. We typically close when CMS school district closes due to inclement weather.

For new adult patients, please request an appointment start time between 7:00am and 1:00pm.
For new youth patients (under age 18), please select a start time between 7:00am and 2:00pm.
Appointments can be made online or by calling us at 704-540-7600.
 

DO YOU HAVE ANY COOL AWARDS?

Yes! We were featured on Charlotte Magazine's Best Dentists List in 2016, 2017, and 2018.
 

Do I need to get X-rays from my previous dentist?

xraysYes, please! Request your most recent set of x-rays from your previous dentist prior to your first appointment with us (especially if your x-rays are less than 1 year old).

On our New Patients page, print and sign the Dental Records Request form, provide it to your previous dental office, and they should send us the x-rays directly.

Please note, we need x-rays that are recent and good quality. If they are not, we may need to take additional images of your teeth. Fees may apply. 

Please fill out the New Patient forms at least 2 business days prior to your appointment (found on the New Patients page).
 

TELL US ABOUT YOUR SPECIAL TRAINING, DR. COAMBS!

I have completed advanced dental training from The Dawson Academy to help assess and treat TMJ (jaw joint) pain and headaches. I take a comprehensive approach to issues associated with the TM joint, with a deep understanding of how the joint affects your overall dental health.
 

what's yOur favorite toothpaste?


CariFree CTx4 Mint Gel, Crest Kid's Sparkle, or Tom's of Maine Peppermint

what's yOUR FAVORITE floss?


Listerine Ultraclean Mint Floss (blue, stretchy, and awesome) 

what's yOUR favorite toothbrush?


Oral-B electric toothbrush


what's yOUR FAVORITE rinse?


CariFree CTx3 Citrus Flavor